Terms and Conditions

Terms and Conditions

Updated 22/Oct/2023


ModsDirect Australia may change prices of any catalogued item without prior notice. Prices shown are in Australian dollars (AUD) and inclusive of GST (if applicable) and exclude shipping or other charges. Products may be discontinued from time to time as a result of availability, manufacturer discontinuation or other reasons.


Orders placed through our store will be processed on the same day if placed before 12pm AEST. Orders placed after that time cannot be guaranteed for processing until the next business day. If you order is urgent, please let us know beforehand.

Dispatch will typically take place within 3 business days. No dispatch will occur over weekends or public holidays.

We use multiple courier companies such as Aramex, Auspost, CouriersPlease etc. to ship orders.


Transactions at our store are processed using sophisticated third party payment processing systems. ModsDirect monitor each transaction for potential fraudulent activity. If the legitimacy of a transaction is in doubt, ModsDirect reserve the right to refuse service and refund to the original checkout method. Additionally, ModsDirect may request further identity verification prior to order processing.

(Returning an item after deliverynon warranty)

Returns will not be accepted after 7 days have passed since delivery.

Once a product has been installed, used or fitted it is no longer returnable.

All packing materials must be in resalable condition for a return. Some minor damages such as a neat cut of a package seal may still be eligible for return. Please include a photo of the packaging with your Return Request form.

All return shipping costs are the responsibility of the customer. However, if a customer has received the incorrect product, ModsDirect Australia will cover return fees and provide a courier pickup at no cost to the customer.

All returns will incur a fee of 15%. This is to cover fees incurred by ModsDirect Australia for payment processing and handling. We are at the mercy of paying for services used at our website regardless of whether the order remains completed or reversed.

Special order items (non-catalogued) will not be accepted for return after delivery. These items are never resalable as they serve a very specific purpose.

Customers have 7 days inclusive from the day they receive their order to lodge a “Return Request” with ModsDirect Australia. If the return form is approved (notification by email) the item must then be returned within 21 days. Please note that exchanges, refunds or credits will NOT be processed until the returned product(s) is received by ModsDirect Australia. After submitting a “Return Request” form, ModsDirect Australia will be in touch via email to confirm details for return. All returns must be returned to ModsDirect Australia by courier or post. All returns must be trackable. In some instances, ModsDirect Australia may offer a return label.


ModsDirect Australia will regularly maintain its catalogue and product inventory status. From time to time it may occur that the product may run out of stock and an order placed prior to the website reflecting this new status. If this occurs, ModsDirect Australia will contact the customer at the first opportunity to notify of the estimated arrival date. A refund (without penalty to the customer) may be offered or alternate item offered (with adjustments for pricing).

If the customer has been notified of backorder status either verbally, by email communication, through a product notice (typically above the “add to cart” button) or through product status “AVAILABLE ON BACKORDER” the customer will forfeit 15% of the order total in the event of a requested order cancellation. We are at the mercy of paying for services used at our website regardless of whether the order remains completed or reversed.


For special order/non catalogued item cancellations, a 50% handling and restocking fee will be forfeited. Returns (other than warranty) for special order items will not be accepted after delivery.

For turbocharger kits and custom fabricated items, orders are committed 100% at time of order and non-refundable.

(Cancelling after order placement but before dispatch)

If a payment is successfully processed but a request to cancel subsequently takes place, the customer will forfeit 10% of the order total. We are at the mercy of paying for services used at our website regardless of whether the order remains completed or reversed.


By default, packages from ModsDirect are dispatched to the customer with a pre-approved authority to leave. The courier has the authority to leave the package at the shipping address if safe to do so unless otherwise directed at the time of check out. Proof of delivery is available upon request and may be provided by photograph, GPS Co-ordinates or other means as decided by the courier service.

Once a delivery is made at the specified delivery address, ModsDirect and the courier are void of further responsibility.

If a package goes missing at the delivery address after a successful delivery, a police report MUST be filed.


All merchandise is in new condition when it leaves our shipping department.

If a part is lost or damaged via transit, immediately notify ModsDirect Australia and the carrier. ALL merchandise is shipped and insured for full value and the responsibility for proper delivery is upon the carrier.

Damaged parts will not be accepted by ModsDirect as a return.


The “Vehicle Fitment” tab found on most ModsDirect product listings are to be used as a guide ONLY. ModsDirect does not take responsibility for any misinformation on the Vehicle Fitment tab. The customer must ensure proper and correct fitment on their vehicle prior to ordering. If any errors are found in any product, you are encouraged to inform ModsDirect by clicking here.



All items on this site are warranted to be free from defects in the materials and workmanship prior to installation.

No warranty will apply if and to the extent that a defect is caused or worsened by one or more of the following:

  • Failure to inform ModsDirect Australia of the defect or to have it examined by ModsDirect Australia and a failure to give ModsDirect Australia the opportunity to remedy it.
  • If the products have been subjected to misuse, negligence or accident or used in a vehicle for racing, rallying or similar sports.
  • If the products have been altered in a manner not approved by ModsDirect Australia.
  • Non-adherence to instructions concerning the treatment, maintenance and care of the products or a failure to have the relevant vehicle serviced in accordance with ModsDirect Australia recommendation.
  • The repair or maintenance of the products by a person other than ModsDirect Australia or a person authorised by ModsDirect Australia.

Warranty time frames vary on each product and will be valid from the time period specified by the manufacturer.

Warranty will cover replacement or repair of the product by the manufacturer. Under no circumstances will there be a financial payout in lieu of this replacement or repair, nor will consequential damages be covered due to the failure of any product.

Please contact us for specific warranty information on listed products. Manufacturer warranty applies for all non ModsDirect branded products.

ModsDirect Australia branded products have a warranty timeframe of:

Electronics: 12 Months
Mechanical/Cosmetic/Other: 24 Months


ModsDirect Australia does not make any claims of street legal use of products that are not intended for use on public roads. All listed products are for race track use unless otherwise specified.

All original artwork is sole property of ModsDirect Australia. ModsDirect Australia is not responsible for errors on our website. If you do find an error, please notify us via the Contact Us page.

ModsDirect Australia does not encourage street racing and/or illegal racing on public roads. We encourage you to take lessons from your local racing schools and/or performance driving school(s) to better your knowledge of the use of your automobile and its handling capabilities if you do decide to race.


The information, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. ModsDirect Australia, its affiliates and/or its respective suppliers may make improvements and/or changes in this web site at any time.

ModsDirect Australia and/or its respective suppliers make no representations about the suitability of the information, products, and services contained on this web site for any purpose. ModsDirect Australia shall use reasonable care and skill in carrying out the services contained in this web site. ModsDirect Australia, its affiliates, and/or its respective suppliers hereby disclaim all warranties, terms and conditions with regard to this information, products, and services, including all implied warranties, and conditions, of merchantable quality, fitness for a particular purpose, title, and non-infringement.

In no event shall ModsDirect Australia, its affiliates and/or its suppliers be liable for any, indirect, incidental, punitive, special, or consequential damages arising out of or in any way connected with the use of this web site or with the delay or inability to use this web site, or for any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site, (including, but not limited to loss of use, data, profits, savings or opportunities), whether based on contract, tort, strict liability or otherwise, even if ModsDirect Australia, its affiliates, or any of its suppliers has been advised of the possibility of damages. Except in relation to liability for death or personal injury for which no limit applies. ModsDirect Australia, its affiliates and/or its respective suppliers shall be liable for direct loss arising out of the use of this web site, whether based on contract, tort, strict liability or otherwise, up to a maximum of the total value of the transaction under which the claim arises for any one event or series of connected events. This does not affect your statutory rights as a consumer.

All information provided on the site is not guaranteed free from errors and may contain errors or be incomplete. All materials and information are an information source only. ModsDirect Australia do not accept any liability or responsibility whatsoever for losses or damage to any person/persons or entity arising from the use of the information provided on this site.

No warranties, guarantees or any other means whatsoever are made as to the accuracy, adequacy, reliability, correctness, completeness or suitability of any information given whatsoever pertained in the website or by any other means.

Viewers or any prospective buyers are at their own risk for any buying decisions or any other means or intentions.

We deny all and disclaim any liability for any indirect, incidental or any consequential damages, including loss of any business, profits or any other losses and expenses, whether is based on breach of contract, warranty, tort, negligence or product liability.

All warranties, liabilities or any other condition whatsoever are disclaimed and denied. (Except those such as under the Trade Practices Act).

Products listed on the ModsDirect Australia store are for race/Off-road use only, not road/street use unless otherwise advised. Check with your local authority if in doubt.

For some late model cars, the CEL (check engine light) might be on after installation of after-market downpipe, headers and hi-flow racing cats due to the change of exhaust conditions. ECU tuning is recommended, please consult with ModsDirect Australia regarding this matter. ModsDirect Australia are not liable for an incorrect advice, product supplied, labour cost or any other cost that causes damage to your car, person’s/person or any other entity.

Some products may indicate a performance output figure, this is an indication only and by no means a guarantee of power output. All vehicles, builds and measuring equipment differ. Therefore ModsDirect is not liable for the accuracy of the claimed power output figure.

ModsDirect Australia are not liable for any damages or faults caused whatsoever as an result of the any program faults, virus or any other internet or electronic risk which may prevail all internet users and transmissions.